zeal deal joins us with -- delia goncalves joins us with that part of the story. >> reporter: we're hearing from family members and old friends of james holmes. he was a gifted kid, a student at the university of colorado, a phz. contradict that with this story that we have for you, it was the mere sound of his voice that led a gun club owner that we just spoke to to warn his employees about this 24-year- old. back on june 25, james holmes e- mailed an online application to a private gun club outside of denver in which he said he's not a drug user or a convicted felon. the owner called holmes three times to discuss his application. holmes never called back. our andean mccarren is in colorado. the message was very disturbing describing the voice as low, guttural, freakish even. he immediately told his staffers to not let holmes in to a july 1 orientation. >> one of my staff members called and said hey, what was the name of that person that you flagged for us? once that james holmes? i said yes. they said well, that's the name of the shooter. my main reaction was thank you, lord, for not givi